127 LUGGAGE STORAGE · HONGDAE
Cancellation & Refund Policy
Draft: privacy officer, processor, retention, and refund details are pending.
This policy applies to the four-hour base rate and hourly overage at 127 LUGGAGE STORAGE Hongdae.
1. Before use begins
Cancellation of a paid reservation that has not begun is handled under applicable e-commerce law and the conditions clearly shown before payment.
2. After use begins
Once the locker opens or the system marks it in use, refunds for the portion already provided may be limited. Overage is settled against actual elapsed time.
3. No-show or change of mind
Requests after a no-show or change of mind are reviewed against the reserved capacity, whether service began, the pre-payment notice, and applicable law.
4. Operator or payment error
A full or partial refund is provided when a paid locker is not assigned or usable due to system error, or when duplicate payment or overcharging is confirmed.
5. Procedure
After verifying the reservation and payment, cancellation through the original payment method is preferred. Posting time depends on the card issuer or payment provider. The final support channel will be published before launch.
6. Applicable law
Applicable e-commerce and consumer-protection rules prevail where they are more favorable to the user.